Welcome
With over 19 years of experience in Information Technology in different IT positions, I have honed my skills in IT leadership, security and network management, and technical support. My journey has equipped me with a deep understanding of the technological landscape and the strategic foresight necessary for business growth.
Throughout my career, I have successfully led IT departments, implemented robust cybersecurity measures, and optimized network infrastructures to align with organizational objectives. My role as an IT System, Security, and Network Manager at Cooper Pharma Arabia involves ensuring the integrity, security, and efficiency of the company's IT landscape.
In addition to my technical expertise, I hold an MBA in IT from the University of Cumbria, England, which has enhanced my strategic planning and decision-making abilities. I am committed to continuous learning and staying abreast of emerging technologies to drive innovation and efficiency within the organizations I serve..
Resume
Experience
Cooper Pharma Arabia, KAEC, Saudi Arabia
IT System, Security and Network Manager (July 2023 – Present)
- Ensuring the integrity, security, and efficiency of organizational IT landscapes.
- Implementing robust cybersecurity measures and optimizing network functionalities.
- Delivering reliable IT solutions that align with organizational goals.
- Maintaining a vigilant stance on cybersecurity and risk mitigation.
OxfordSaudia Flight Academy, Dammam, Saudi Arabia
IT Manager (July 2019 – July 2023)
- Led strategic IT planning, team management, and project execution.
- Oversaw IT infrastructure, cybersecurity, and vendor management, ensuring efficiency.
- Implemented innovative solutions, fostered continuous improvement.
- Delivered user support, disaster recovery plans, and ensured business continuity.
Niagara College KSA, Taif, Makkah, Saudi Arabia
Assistant IT Manager (May 2018 – July 2019)
- Managed and secured IT infrastructure, including servers, networks, and wireless systems.
- Provided user support, troubleshooting technical issues, and ensuring system uptime.
- Implemented and maintained robust network security measures.
- Collaborated with management to align IT solutions with business objectives.
IT Specialist (December 2015 – May 2018)
- Maintained and repaired computers, printers, and ensured network connectivity.
- Supported and configured surveillance camera systems for security purposes.
- Managed and updated operating systems across various devices.
- Installed and maintained Cisco phone systems and related software.
Yemen Economical Corporation, Sana’a, Yemen
Business Development Manager (September 2012 – December 2015)
- Drafted and negotiated commercial contracts.
- Composed and delivered professional business correspondence.
- Facilitated communication with delegates and VIPs.
- Managed logistics and provided support for VIP interactions.
United Snacks Food Company, Sana’a, Yemen
IT Specialist (April 2010 – June 2012)
- Maintained computers, printers, and ensured network functionality (wired & wireless).
- Supported and configured security camera systems for monitoring.
- Installed and updated operating systems on various devices.
- Administered and maintained financial systems for data integrity.
Maintenance and Technical Section, Sana’a, Yemen
Manager (January 2008 – June 2008)
- Led team in maintaining production equipment, ensuring food safety and efficiency.
- Oversaw IT infrastructure (computers, networks) for smooth operations.
- Implemented and monitored food safety protocols, adhering to regulations.
- Managed maintenance budget and prioritized repairs to minimize downtime.
Modern British Institute, Sana’a, Yemen
Business Development (July 2005 – December 2005)
- Identified new market opportunities and secured partnerships for MBI growth.
- Developed and presented compelling sales proposals to potential clients.
- Managed relationships with existing clients, fostering loyalty and repeat business.
- Analyzed market trends and competitor activity, driving strategic business development for MBI.
Teacher for Computer Science (March 2005 – July 2005)
- Delivered computer science lessons, fostering student understanding of programming concepts.
- Created and implemented a curriculum aligned with MBI’s educational goals.
- Provided individual and group support to students, troubleshooting technical challenges.
- Evaluated student performance and adapted instruction for optimal learning outcomes.
A+ Teacher (May 2005 – July 2005)
- Developed and delivered effective lesson plans for various subjects at MBI.
- Employed engaging teaching methods to promote student learning and participation.
- Fostered a positive classroom environment, ensuring student well-being and inclusion.
- Assessed student progress and provided personalized feedback to optimize achievement.
Education
- University of Cumbria, England - MBA in IT (2023)
- Sana’a Community College, Yemen - Diploma in Electronics Computer Engineering Technology (2008)
- Modern British Institute, Yemen - Diploma A+ (2006)
- Modern British Institute, Yemen - Secretary Diploma (2005)
- Secondary School, Yemen - High School (2004)
Skills
Technical Skills
- Implementing & Admin Servers ( Dell, HP, Cisco ) .
- Implementing & Admin Network (Cisco Core Switch, Cisco Swithces, Unifi Swithces).
- Implementing & Admin Wireless Networking (Cisco Wireless, Unifi, Aruba, Grandstream).
- Implementing & Admin Cybersecurity (pfSense, Fortinet, Cisco Security ASA, Symantec, ESET, ManageEngine).
- Implementing & AdminVoIP Technologies (Cisco, Grandstream, Poly, Asterisk, 3CX, Yealink, Yeastar).
- Cloud Computing (Azure, Office 365, Amazon Web Services, Oracle, SAP, 3CX).
- Video Surveillance Systems (Avigilon, Dahua, Unifi, Eufy, Hikvision).
- Network Routing & Switching (Cisco, Unifi, Edge Router, Nokia, Linksys, Huawei).
- Network Protocols (TCP/IP, DNS, DHCP, VLAN, SNMP).
- VPN Protocols (Open VPN, IPSec, WireGuard, Site2Site).
- Security Tools & Practices (Snort, NMAP, IDS/IPS, Wireshark).
- Programming/Scripting (Python, PowerShell, Bash).
- Virtualization & Containerization (VMware,vSphere, Docker, Proxmox, Hyper-V).
- Database Management (MySQL, SQL Server, Oracle Database).
- NAS Servers (Synology, QNAP, Windows Server).
- Operating Systems (Linux - Ubuntu/CentOS, Windows Server, Windows OS, macOS Administration).
Soft Skills
- Leadership & Team Management.
- Strategic Planning & Decision-Making.
- Crisis Management & Incident Response.
- Cross-functional Collaboration.
- Innovation & Continuous Improvement.
- Mentorship & Training.
- Effective Communication & Presentation Skills.
- Adaptability & Flexibility.
- Analytical Thinking & Problem-Solving.
- Time Management & Organizational Skills.